Is user experience getting worse in websites and apps?
eBay (sites are different in each region) - some filters have been moved to a modal popup, and they removed the ability to search for items by geographical region, so almost all results are from the US, which would have crazy delivery and import fees to elsewhere. I gave up after 5 minutes.
OLX has some weird filter behaviour, where when you specify a location, you have to recreate your search / categories.
It's telling that it's sometimes easy to use a Google search to find items on such websites, rather than using their own navigation.
Amazon's video UI has some strange auto-expanding info card - on some views, it's not common across the app. It pushes content out of the way, making videos difficult to find, and it's not configurable.
Some sites still have that 90s classic - large imposing Register buttons, but a tiny, hidden away Login button requiring existing customers to make extra clicks to use the site.
Some apps have funky logins that send "magic links" via email; Slack etc have some additional strangeness for no apparent benefit, if you want to sign in to different spaces.
Most apps written in China seem to have tiny fonts with too much whitespace, and some of them even have grey text on a white background...
I think it's the same old problem - companies don't use their own apps on a daily basis.
#userexperience #ui